You get a full refund if you are not happy with our product. You need to reach out to us within 14 days of purchase.
Buy the product and cancel the subscription within 14 days if you are not happy. Send us an email and you get full refund. During this 14 days you try unlimited times.
We accept all major credit and debit cards. You can use Paypal also. If you don’t have a credit card or an internationally accepted debit card, you can contact us here. We will send a payment link to you.
The plugin will stop working. You need to renew your license. You will receive two emails prior to your expiration of license.Â
Sure, you can upgrade at any time and get a license for a whole year with premium support. Just login to your dashboard, enter your old license, pay and it will be upgraded automatically. You can also upgrade from your WordPress Dashboard by selecting the required subscription and pay the difference amount.
We provide 24*7 hrs support. You can directly contact us through our contact form or can create Github issue. We can even help you using any real time support system you prefer. Feature requests are accepted on Github only.
All of our licenses allow you to use them on staging or development domains without counting them in your site activations limit. However, your domain name must reflect one of the allowed TLDs or subdomains from the list below.
TLDs that are considered as dev or staging:
*.dev*.test*.local*.staging*.example*.invalid*.myftpupload.com (GoDaddy)*.cloudwaysapps.com (Cloudways)*.ngrok.io (tunneling)Subdomains that are considered as dev or staging:
local.*dev.*test.*stage.*staging.*stagingN.* (SiteGround; N is an unsigned int)*.staging.wpengine.com (WP Engine)dev-*.pantheonsite.io (Pantheon)test-*.pantheonsite.io (Pantheon)staging-*.kinsta.com (Kinsta)Additionally, if your domain is localhost (with any port), it will also be treated as a localhost domain.
You can access all your active subscriptions via the autorenew Renewals & Billing section. Active subscriptions will have a green label on the STATUS column and will start with AUTO RENEW ON. Simply click the row of the subscription that you’d like to cancel to access the subscription’s advanced panel, and then click the Cancel Auto-Renew button. You’ll be prompted with a confirmation dialog, giving you the option to set up an email reminder instead of canceling right away. If you do proceed with the cancellation you’ll get a short feedback form where you can let us know why you are canceling the subscription. Your feedback is appreciated and will help us improve our offering. That said, the feedback is optional, so whether you provide it or not, hit the Send & Cancel renewals button to complete the subscription cancelation.
Navigate to the subscriptions section by clicking on the autorenew Renewals & Billing menu item. Locate the subscription that you’d like to update its payment method and select it by clicking on its row. This will open the subscription’s advanced panel. Then, click on the button next to the payment method, and checkout with your new payment method. The initial payment will be automatically prorated based on the next renewal date.
Navigate to the subscriptions section by clicking on the autorenew Renewals & Billing menu item. Locate the subscription that you’d like to update its payment method and select it by clicking on its row. This will open the subscription’s advanced panel. Then, click on the button next to the payment method, and checkout with your new payment method. The initial payment will be automatically prorated based on the next renewal date.
If you didn’t enter a Tax / VAT ID during checkout, then it’s entirely possible to do it afterward. It is often important to have this identifier displayed on invoices you receive after a purchase. Go to person My Profile and simply update the billing information. Now, if you go to the receipt Orders History the invoices will include your Tax / VAT ID.
You can access all of your payments in the receipt Orders History section. To get a PDF invoice of a payment, just click the receipt Invoice button of the payment’s record.
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